| How long will my digital print
last?
This will depend on a wide range of factors including the
ink and media used, the location of the print with respect
to UV radiation, climatic conditions, protective lamination
etc.
In general use the following as a ROUGH guide: water based
dye inks- up to 6 months outdoors to 25 + years indoors; Waterbased
pigment- 18 months outdoors to 40+ years indoors; Oil dye
inks 3 months outdoors to 20 years indoors; Eco -Solvent inks
15- 18 months outdoors with full exposure; True Solvent inks
– 2.5 years+ outdoors with full exposure.
How wide can Digital Ink make my large format
prints?
This will depend on the ink and machine selected to best meet
your print priorities. Indoor / waterbased inks and all oil
dye prints can be up to 1500mm wide. All high quality (720
dpi ) solvent prints onto self adhesive can be up to 1600mm
wide. Solvent prints are available on a limited range of materials
up to 5m in width. Wider panels are possible with high frequency
welding on banner vinyl.
What file format do I need to submit
files?
Refer to our “Art Check List” pdf for full details,
but broadly, .eps, .ai, .qxd are acceptable with few other
criteria. .PDf’s DO require a specific sequence of settings
to be 100% workable in our pre press. Check with us BEFORE
sending .pdf’s
What are the file specifications?
Refer to our “File specifications ” pdf for full
details, but this relates to the programs we accept and on
what storage media we accept your files.
What print equipment does Digital
Ink use?
We utilize the widest range of printers in Queensland. You
can access the more common waterbased printers, oil based
printers, high quality solvent printers and the bigger outdoor
“True” solvent machines.
How does this equipment affect my
choice of print options?
By advising us of your print priorities, we can tailor
a print solution that delivers your preferences AT THE LOWEST
possible cost.
What turnaround time can I expect?
Our normal delivery is 2-3 days depending on the scope of
the job.
What are the issues with glossy or
reflective finished surfaces?
Glossy laminates or prints have great colour but
at the risk of a highly reflective surface. Some Gloss laminates
(PVC) also scuff very easily, PET does not. Refer to section
“Laminating and Mounting” for more detailed information.
What can I clean my prints with?
Unlaminated prints from common waterbased machines
CANNOT be cleaned. Laminated prints can be wiped with warm
soapy water or methylated spirits.
Oil prints do not need laminating and can be washed with warm
soapy water, BUT NOT methylated spirits.
Solvent prints can be cleaned with most domestic cleaners
including methylated spirits without affecting the print.
What happens to prints if I roll
them image “IN” ?
If the print is laminated, particularly if the print
is “green” or alternatively left rolled this way
for extended periods, the laminate could “tunnel”
away from the print.
When asking for a print quote, what
information will give me what I require at the best price?
Provide a full description of what you expect from
the print, where it will be used, frequency of use, how close
it will be viewed. Prioritise these as some are at the expense
of others. We can then better select an ink /media / finishing
combination that will ensure it is the best value possible.
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